Fireplace Remote Receiver Not Working – 6 Reasons

It’s freezing outside and you just got back to your house to get some warmth from the fireplace. However, unfortunately, you find out that your fireplace remote receiver is not working.

No matter what button you hit, nothing happens. On and off buttons are not generating any response from the fireplace. What to do now?

Fireplace Remote Receiver Not Working

You rush to google to hunt down a quick solution. However, there are plenty of conflicting ideas confusing you. No worries, we are here for you.

In this brief guide, we have compiled a list of all possible reasons that cause your remote receiver not to work correctly.

Reasons Why Your Fireplace Remote Receiver Is Not Working:

There could be several reasons why your fireplace remote receiver is not working properly. You might have run out of batteries both in the remote and receiver box, or the memory of your receiver box is full and there is no more space in it to catch and store new signals.

Below, we have briefly explained the top reasons that might be causing your fireplace remote receiver to shut down.

1. Your Batteries Might Be Out Of Power

It might sound too obvious. However, when it comes to electric fireplaces, over 95% of the time it is simply the batteries that have run out of power and need to be replaced.

Therefore, first, check whether your batteries are working right or not. To check the batteries, see if the LED indicator (a tiny bulb at the front or back of the remote) lit up or not when you push the ON button.

If after pushing the ON button, the LED indicator lit up, that means your fireplace remote is doing just fine and there is power to the remote. However, if not, replace the batteries and the problem will, hopefully, be fixed.

Even your receiver can run out of power. In fact, it is much more common to have to replace the batteries in the receiver as compared to batteries in the remote.

The main reason for batteries to run out so quickly is because the receiver constantly looks for a signal. Thus, the batteries in the receiver remain constantly working. Whereas in your remote, the batteries only work when you push the ON button.

That is why it is much more common to replace the batteries in the fireplace receiver box than the remote.

2. Your Remote Might Be Damaged

The next possible culprit can be an individual button in the remote that is either broken or damaged.

Generally speaking, there are two main problems linked to all the remote controls. First, as we mentioned earlier, your fireplace remote receiver’s batteries might have run out of power and cannot receive any signals.

The second problem could be the greasy circuit board and sticky buttons or a damaged power button. This can also cause your remote control to be unable to send signals.

In case of a damaged remote or any serious issue with the remote’s internal wiring or electric board, you might have to change the whole remote.

Fixing the internal mechanics of your remote on your own is, sure, out of your league unless you are an expert. Replacing the remote would be quicker than wasting hours fixing the tiny electric board of the remote.

Ways To Fix The Issue:

Follow these steps to clean your remote circuit board.

  1. Take out batteries and remove all the screws.
  2. Next, break open the case.
  3. Take an alcohol-soaked swab, then gently clean all the greasiness or stickiness on the circuit board.
  4. Afterward, attentively clean the buttons on the remote control as well.
  5. After the circuit board and buttons dry out, put back the case together.

3. Your Remote Might Be Out Of Recommended Range

In some cases, the fireplace remote receiver does not work because of range problems. Generally, every electric fireplace remotes have certain range limits to operate.

For most remote control in residential areas, it is somewhere within 6 to 7 meters of the remote receiver.

Although radio frequency from a hand-held transmitter can operate within 90 feet, the case is different with remote controls. In hand-held remote control, the radio frequency usually gets reduced due to walls, sofas, or other electronic devices that interfere with signal transmission.

Fireplace Remote Receiver Not Working Reasons

There might be a possibility that your remote control is out of range and the receiver is struggling to get any specific set of instructions properly.

Ways To Fix The Issue:

Come as near as possible to the receiver just to check if the problem was related to the range limit or not. Push the ON button and see if the fireplace remote receiver starts operating.

4. Your Remote Control Transmitter Is Not Programmed

As we mentioned earlier, the fireplace remote or another remote communicates to the receiver using radio frequency signals.

It is more common for radio frequency signals to get interrupted, especially in residential areas where walls and other electronic devices are available. But you don’t have to worry about it as resyncing the lost radio frequency signals is a piece of cake.

Ways To Fix The Issue:

To resync the remote signals with receivers, follow these simple steps:

  1. The first step is to find the “LEARN” button on your receiver box.
  2. Second, press and release the “LEARN” button. You might hear a beeping sound, but if you don’t hear, that’s fine too.
  3. Third, press the “MODE” or “ON” button on your fireplace remote.
  4. Hopefully, at this stage, you will hear a beeping sound indicating that your remote control has been successfully synced or programmed with the receiver.

5. Your Receiver Box Might Not Be Properly Installed

The next possible reason can be a poorly installed receiver box. There might be a chance that the gas valve isn’t properly positioned and fixed with a receiver box. The poorly installed receiver can cause signal interference resulting in your fireplace not working.

Ways To Fix The Issue:

To tackle this problem, check out all the positions of the receiver box and gas valve. Test out to see which position communicates well with the receiver when pushing ON and OFF buttons on the remote control.

Carefully secure your receiver box in that position and inspect after every five to six-day to ensure it is still in the same position.

6. The Memory Of Your Receiver Box Is Full

As we mentioned earlier, your fireplace remote receiver constantly looks for a signal. Most fireplace remote receivers have a small internal memory. This small memory stores the signals sent from the remote control.

Over time, this small memory gets filled up and restricts the “LEARN” function from operating. Luckily, this solution to this problem is pretty straightforward. All you need to do is reset the memory.

Ways To Fix The Issue:

To reset the memory, all you need to do is press the “LEARN” button and hold it for at least ten to fifteen seconds. Boom! All done.

The Takeaway

Sometimes, the problem can be solved just by swapping the old batteries with new ones, but other times you may need a professional.

A damaged remote or poorly installed receiver box may require you to either call a professional or entirely buy a new set. Hopefully, changing the batteries will be enough to fix the problem.